Help center

How can we help?

Answers about SmartLinks, analytics, Promote, billing and your account, checked against the product.

Try: cancel plan, pre-save, sign-in code

Browse by topic

Popular articles

Still need help?

Email a person.

Need help with Music24? Email our support team.

Email [email protected]
A person reads every message and replies to the address you write from.

Business and partnership questions: [email protected]

Help us answer faster

  1. Write from the email address of your Music24 account, or tell us that address.
  2. Tell us where you use Music24: the web app, iPhone or iPad, or Android.
  3. Describe what you did, what you expected and what happened. Add a screenshot if you can.
  4. For a SmartLink or a pre-save, add its link.
Delete your accountEvery option, and what we keep.Read the article →